Midstate Air Conditioning Heating & Plumbing – All statements related to business activities and essential services related to the COVID-19 disease are for informational purposes only and do not constitute reporting or verification.
Midstate Plumbing & Heating, Hastings, MN, has been the leading heating and cooling company in Apple Valley, Inver Grove Heights, Cottage Grove, Lakeville, Rosemount, Farmington and surrounding areas since 2002. We specialize in residential and commercial plumbing, heating and air conditioning. Contact Midstate Plumbing & Heating in Hastings for more information
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Midstate Air Conditioning Heating & Plumbing
Everything was professionally installed. Eric S. of Midstate Plumbing is the technician instead of the sales person who bid on the project and did the work, which is a good way to avoid mistakes during the transition. The company is small enough that communication is quick and easy.
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We installed an Aprilaire 600 Whole House Humidifier and replaced the failed Energy Recovery Ventilator (ERV) with a RenewAire EV Premium M ERV.
Thank you for the rating. We are proud to serve you and glad you were satisfied with the results!
I highly recommend Midstate Plumbing & Heating for all your plumbing and plumbing needs. They were on time, extremely efficient and had great customer service. Brad Prazak was my technician and he was so knowledgeable and explained our problem in detail. I highly recommend Midstate Plumbing & Heating, thank you for all your help, best service and expertise.
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Thank you for using our services. I will let him know you wrote this great review and we appreciate your work!
Excellent. Lukas from Midstate was very courteous and thoroughly explained what repairs were needed. Lukas took the time to show us how the air conditioning system works and what future services can extend the life of our HVAC system. The repair price was also acceptable. Thanks!
Excellent! Gordy solved one problem, then found another and solved that one too. All other plumbing work inspected free of charge. The service was great and fast!
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It went great. It was done within an hour, after the job was done they even checked that the AC unit was cooling properly
The job went great, Gordon was very professional, explained things well and was very nice. I am very satisfied with the services and would definitely use them again.
The service was great. Midstate Plumbing responded immediately to my request for a quote and was able to schedule within days. They listed the range and the final price was at the end of the range. They guaranteed their work for a year, which was a nice bonus!
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A meeting was arranged. After time passed and no one showed up, he called Midstate and said, “We were waiting for you to call me when you were ready,” and then he said, “Oh, sorry, yes, I’m confused. Our service technician didn’t he knew because he was late. Will it work later?” Disappointment. If you’re going to be late or something comes up, that’s completely understandable. But at least be honest about it. “We’ve been waiting for you to call” Whatever.
Sir, he said he has a meeting at 1:00 PM and we won’t give you the exact times. Without a specific time, we only hold morning and afternoon meetings. We have not made an appointment with you, so we think you are mistaking us for another plumber. We even offered to send someone right away, but you refused.
I couldn’t have asked for a better experience with Midstate. Since getting estimates and finding the “right” company to install a furnace, humidifier and tankless water heater, Midstate stood out. It was important for me to use a smaller company. I like to support small businesses. I don’t like using big companies where the person is just a number and if there are problems, the company doesn’t care and the company doesn’t stand behind their product or work. (This is my personal experience from the past.) I wanted them to appreciate my business because spending thousands of dollars is a big deal to me. It also reassured me because it was clear that Midstate had been in business for some time and would continue to do so in the future. Most importantly, when I looked at e’s List reviews, it was clear that customer service and satisfaction is important to the company. When I was researching various companies on e’s List to get estimates, Midstate was the first to contact me, work with my schedule, and come very quickly. Eric was the representative who worked with us. He appeared on time. He spent over an hour with me explaining all the options. He was very attentive and patient. I never felt stupid for any question. He wasn’t talking to “the missus.” He was very respectful. He never tried to force me to choose one or the other. It gave me all the information I needed to make an informed decision. He was personable and didn’t feel like he was trying to sell you when you talked to him. After other estimates, I liked the Midstate the best. Midstate worked with me on prices when other estimates were lower. I am very grateful for that. It would be hard to give my business to someone else when I have less trust in others, but money is money. Anyway, they were able to reach me very quickly. On the day of the scheduled installation, one of the technicians had a car accident on the way to my house (thankfully he was fine!). Instead of rescheduling, Midstate dealt with sending another technician to me so as not to inconvenience me. I was surprised by the commitment to service. Pat and another gentleman (sorry, can’t remember his name) came to install the furnace. They were very careful not to make a mess. They were also very kind, very kind. Pat kept me informed throughout the process about what they were doing and how the work was going. Eric came over after finishing another job to help install the tankless water heater. They all stayed late to get the job done and did an excellent job. They cleaned up after themselves so well. When it turned out that the part was missing (it was with the driver who had the accident), they apologized (they don’t have to). Shortly after that, Eric came the next day (which worked best for my schedule) to install the missing part. Pat and Eric were wonderful and patient in walking me through my new furnace, humidifier and tankless water heater and teaching me what to do with them. When I called Eric during the process, he answered right away. Obviously spending a lot of money on a furnace, humidifier, and tankless water heater is a little scary, but working with Midstate and seeing Midstate’s commitment to customer satisfaction was very reassuring. I recommend this company to everyone. Thank you guys for your hard work and patience!
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Our water heater was leaking and dying so they came and replaced it with no problem. They were quick but did a good job.
He was very knowledgeable and willing to help. I appreciated the advice you gave and now my house is nice and warm! well, thanks
I love these guys. They communicate well, explain exactly what the options are and are very affordable, I won’t go anywhere else.
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They were very good, very nice people, polite and arrived on time. I like working with them, I’m very honest.
The service was excellent. They did everything. They did it quickly. They cleaned up after finishing.
They did a good job for me. They were very friendly and hospitable. I recommend them. They were very reliable. The price was very reasonable. They solved the problem.
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Plumbing work was carried out on the toilet. The blockage has been fixed. The other part was put in the toilet tank. The air conditioning was also repaired.
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